Restology FAQ: Warm Wellness & Trust
Do you offer free shipping?
Do you offer free shipping?
Yes! We provide Free USA Shipping on qualified Restology orders over $70 to ensure your journey to better sleep is as seamless as possible.
What is your return policy?
What is your return policy?
We want you to love your rest. If you aren't satisfied, we offer a 30-Day Return policy. Simply contact our support team to start the process.
Is the Restology Helios clock difficult to set up?
Is the Restology Helios clock difficult to set up?
Not at all. The Helios is designed for simplicity, featuring intuitive controls and a companion app to help you customize your sunrise and sunset routines effortlessly.
Are the SilkPro masks machine washable?
Are the SilkPro masks machine washable?
To preserve the 22-Momme Mulberry silk fibers, we recommend hand washing in cold water with a pH-neutral detergent and air drying in the shade.
When will my order ship?
When will my order ship?
We take extra care to ensure every product meets our quality standards. Your order will typically be processed and handed to the carrier within 3 business days.
How long is the delivery?
How long is the delivery?
To keep your shipping free, we use optimized logistics that typically deliver within 7-12 business days after processing.
How do I track my order?
How do I track my order?
Once your order is on its way, we will email you a tracking number. You can simply paste that number into a tracking site or reply to our email, and we’ll check it for you.

